Refund and Returns Policy

Business Name: historyOfBus LLC
Website: https://historyofbus.cfd
Email: hello@historyofbus.cfd
Phone: 714-393-8842
Address: 4901 Green River Rd., Corona, CA 92880, USA
Niche: Women’s Glasses

1. Overview

At HistoryOfBus.cfd, we value customer satisfaction and strive to provide high-quality women’s glasses and accessories.
This Refund Policy outlines how returns, refunds, and exchanges are handled when shopping with us.

By placing an order, you agree to the terms below.

2. 30-Day Return Policy

We accept returns within:

📅 30 days from the delivery date

To be eligible for a return:

• The item must be unused, unworn, and in original condition
• All packaging, cases, cloths, tags, and accessories must be included
• Proof of purchase (order number or receipt) is required

3. Non-Returnable Items

For hygiene, safety, and product integrity, the following items cannot be returned:

• Used or worn glasses
• Scratched or damaged lenses
• Items altered or customized by the customer
• Clearance or final-sale items
• Gift cards
• Items with missing essential components

4. Damaged, Defective, or Incorrect Items

If your order arrives:

• Damaged
• Defective
• Incorrect

Please contact us within 7 days of delivery.

Include the following:

• Order number
• Photos or videos showing the issue
• A short description of the problem

Once verified, you may receive:

• A free replacement, or
• A full refund

You may not need to return the item unless requested.

5. Change of Mind Returns

If you change your mind:

• Eligible items may be returned within 30 days
• Return shipping costs are the customer’s responsibility
• Refunds are issued after inspection and approval

To qualify, glasses must be unused, unworn, and in original packaging.

6. Refund Processing

Once we receive and inspect your return:

• Refunds will be issued to the original payment method
• Processing time: 3–7 business days
• Your bank or payment provider may require extra time to finalize the refund

If your refund has not appeared after 10 business days, contact us.

7. Order Cancellations

Orders may be canceled within 12 hours of purchase.
After processing or shipping begins, cancellations may not be possible.

8. Shipping Fees

• Original shipping fees (if any) are non-refundable
• Return shipping costs must be covered by the customer, unless the item was defective or incorrect

9. Lost or Stolen Packages

If your package is marked “Delivered” but cannot be found:

• Check with neighbors or family members
• Confirm the shipping address
• Contact the carrier

historyOfBus LLC is not responsible for stolen packages after delivery, but we will help guide you through next steps.

10. How to Request a Return or Refund

Contact us at:

📧 hello@historyofbus.cfd
📞 714-393-8842

Please include:

• Full name
• Order number
• Reason for return
• Photos or videos (if applicable)

Our support team typically responds within 24–48 business hours.

11. Policy Updates

We may update this Refund Policy when necessary.
Any changes will be posted here with a revised effective date.